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FAQ's


We've gathered some of the most frequently asked questions about our Planner and Printing, so you can find all the answers you need in one place!

Planner:

📜 Q: What paper are the inserts printed on? A: Our inserts are printed on high-quality 100gsm paper. They come in the convenient A5 size and are pre-punched with 6 holes for easy placement in your binder.

🌍 Q: What is the difference between NH and SH? A: NH stands for Northern Hemisphere, which refers to the half of the planet located north of the equator. SH, on the other hand, stands for Southern Hemisphere, representing the half of the planet south of the equator. Our Planner options cater to both hemispheres to align with your specific location and seasonal changes.

🧙 Q: What material is the Planner made from? A: Our Planner is crafted from high-quality faux leather (Vegan-friendly!), ensuring durability and a touch of elegance in your magical planning journey.

🗓️ Q: When will you be releasing next year's Planner? A: We typically open pre-orders for the next year's Planner around September. Keep an eye out for announcements and updates on our website and social media channels to stay in the loop.

📦 Q: Where is my order? A: To track your order, please visit your order status page, where you'll find your unique Tracking Code. You can use a reliable tracking service like ParcelsApp to locate your order. Please note that some items on our shop are marked as 'Shipped via supplier,' which means these orders are fulfilled directly by our supplier. Due to COVID-19, worldwide shipping may experience delays. We kindly ask for your patience and allow up to 30 days for delivery. If your order hasn't arrived after this period, we can assist you in classifying it as 'Lost in the mail' and arrange a refund.

Printing:

🖨️ Q: How do I print the Planner at home? A: For successful at-home printing, we recommend following these steps:

  1. Open the single-page file.
  2. Go to Print.
  3. Choose the Booklet option.
  4. Select 2-page view.
  5. Set the binding to Left Binding.
  6. Print pages 2 onwards (if applicable).
  7. Ensure Double-Sided printing is enabled.

Feel free to explore these FAQs for any additional information you might need. If you have more questions or need further assistance, don't hesitate to reach out to us. Happy planning, and may your days be filled with magic and purpose! 🌟📜🌙